Privacy Policy

Last updated: November 2025

At Genlevate, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting or making a purchase on Genlevate.com.

1. Information We Collect

We collect personal information only when it is necessary to fulfill your order or provide customer support. This may include:

• Name, email address, billing and shipping details

• Payment information (processed securely through our payment providers)

• Order history and account preferences

• Any communication sent through contact forms or email

We do not store or share full credit card numbers. All payment data is encrypted and processed via secure third-party gateways.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order updates and shipping notifications

• Respond to customer service inquiries

• Improve our website and services

• Send limited marketing or product updates (only if you’ve opted in)

3. Cookies and Analytics

Genlevate.com uses cookies and analytics tools to enhance site performance and user experience. Cookies help us understand how visitors navigate our site and which products are most popular.
You may disable cookies through your browser settings at any time.

4. Data Security

We maintain strict safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Our website uses HTTPS encryption, secure payment gateways, and up-to-date server protections.

5. Sharing of Information

We never sell or rent your personal information.
We may share limited data only with:

• Trusted service providers (such as payment processors or shipping carriers)

• Legal authorities if required by law or to prevent fraud

All partners are required to keep your information confidential.

6. Your Rights

You have the right to:

• Request access to or deletion of your data

• Update your personal details

• Unsubscribe from marketing emails at any time

To exercise these rights, please contact us directly at info@genlevate.com.

7. Research Use Notice

All products listed on Genlevate.com are sold strictly for laboratory research use only and are not intended for human consumption. Any information collected through purchases is used solely for lawful business purposes in accordance with this policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to:

Genlevate
📧 Email: info@genlevate.com